Using the Z100G Remote Desktop

The Z100G has a built in function that allows you to connect to a PC behind (and protected by) the Z100G through the management interface.

Here's how it works:

• First you enable the remote desktop on the target PC (under Control Panel | System)

• Next you connect to the target PC through the Z100G. The Z100G uses a dynamic DNS service to allow you to connect when you are away from home.

• Last, you select the "Remote Desktop" link and it launches a new window with your remote PC desktop

The login to the Z100G and all communication with the remote PC is encrypted using an SSL tunnel.

Here are more technical details from the Z100G PDF:

The Remote Desktop Protocol (Microsoft RDP) uses TCP Port 3389. You do not need to create specific firewall rules to open this port on the gateway: the port is opened dynamically between the remote desktop client and the server host as needed. This means that the port is not exposed to the Internet, and you can use the remote desktop feature without compromising your security.

Comments

[stanemte]

I've been looking over the net in search of a decent tool to remotely access technical support. I've found some: LogMeIn, iRemotePC, WebEx (VERY costly -- $375/month!). At last I've come across a web-based tool by the name of Techinline Remote Desktop -- http://www.techinline.com. It works just great and the pricing is just $20 a month for unlimited use, or $40 for 20 session You'll only need an internet connection and a browser, no need to install anything on your pc. And right away you'll have a ready-to-use remote desktop access environment.

We're going to use it for technical support and I'm concerned how is it reliable?

[Ola]

Oh, it's a hw box.. nevermind :)

[Ola]

uhm, what is Z100G?